Elastic Engineer L1

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

Ashnik is looking for talented and passionate people to be part of our Technology Solutions Team. You will be responsible for solving technical problems to ensure uptime and performance of the ELK cluster for observability solution. You will take responsibility for solving technical issues around Elastic, Logstash, Kibana, Grafana and underlying infrastructure, including configuration and tuning and performance. Taking the ownership to solve the problems, being proactive, collaborative team members and quest for learning new technologies are the key traits for this role.

What’s In It For You?

  • Be a Thought Leader: Join Ashnik and seize the great opportunity to become a thought leader in the open-source world. Our innovative projects and solutions allow you to contribute to the evolving tech landscape.
  • Multi-Technology Solutions: Unlike simply delivering products, you’ll be providing multi-technology solutions. This means you get to work on diverse and exciting projects, expanding your skills and knowledge.
  • Collaboration with Pioneers: Work closely with the pioneers in the open-source industry. You’ll have the chance to learn from the best and grow alongside experts in the field.
  • Digital Transformation Projects: Engage in digital transformation projects for fast-growing enterprise customers. Your work will directly impact and drive their digital evolution.
  • Career Acceleration: At Ashnik, we offer the potential to accelerate your career, both internally and regionally. As we expand our business, you’ll have opportunities for professional growth and development.
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Key Responsibilities

  • Be the first point of contact for support 
  • Take ownership for resolving tickets in timely manner
  • Monitor and optimize the performance of Elasticsearch clusters to ensure system stability, reliability, and scalability
  • Apply updates and patches to keep the cluster up-to-date and in line with organizational policies
  • Create and maintain visualizations and dashboards in Kibana to support business needs
  • Perform regular backups and recovery operations for Elasticsearch clusters
  • Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner
  • Document Elasticsearch configurations, procedures and best practices

Experience and Essential skills:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 2 to 4 years of experience in technical team supporting ELK cluster
  • Experience in troubleshooting, maintaining and supporting production setup
  • Experience in configuration parameters, indexing, search and query performance tuning, security and administration of ELK cluster
  • Scripting skills in languages such as Python, Bash, or similar.
  • Good understanding of Indices Mapping, Index management such as archiving, reindexing, sharding etc.
  • Hands on experience of working on the Linux operating system
  • Experience with cloud services and on-premises platforms. (e.g., AWS, Azure, Google Cloud).
  • Ability to interact effectively with customers for problem resolution
  • Sense of urgency and ownership to get problems solved in timely manner

Benefits

We understand the importance of Team Members well-being and work-life balance. That’s why we offer a range of benefits, including:

  • Comprehensive Medical Insurance: We’ve got your health covered with our comprehensive medical insurance plan
  • Flexible Working Options: We promote work-life balance with flexible working options, allowing you to manage your professional and personal commitments effectively
  • Continuous Training & Development: We value continuous learning and offer opportunities for professional growth through training and development programs
  • 24×7 Team Assistance Program: Our team assistance program provides support when you need it, ensuring you have the resources to thrive
  • Generous Parental and Family Leave: We recognize the importance of family and provide generous parental and family leave options
  • Paid Medical and Annual Leaves: Enjoy paid medical and annual leaves to recharge and relax
  • Reward and Recognition Program: Your hard work and dedication are acknowledged and rewarded through our recognition program

About Ashnik

Since our inception in 2009, Ashnik has consistently led the way in introducing advanced open-source technologies to the Southeast Asian and Indian markets. As a premier provider of enterprise open-source solutions, we are dedicated to empowering organizations around the globe to harness the power of open source for their digital transformation initiatives. We offer a comprehensive suite of Solutions, Services, Support, and Subscriptions across key technology domains including Unified Observability, Streaming Data Pipelines, Database Platforms, and Application Delivery Platforms.

Utilizing Machine Learning and AI, we develop innovative solutions that significantly impact enterprise growth. To date, over 300 leading global enterprises have benefited from our tailored offerings. We pride ourselves on partnering with foremost open-source technology vendors, delivering solutions built on industry-leading technologies such as PostgreSQL, Elastic, Kafka, Nginx, Kubernetes, Apache Spark, MongoDB, Yuga byte, and Ansible. At Ashnik, we are committed to empowering your business with pioneering solutions that drive success and transformation