L2 Kafka Administrator

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

We are looking for an experienced L2 Kafka Administrator to join our 24×7 managed services team. The ideal candidate will provide second-level support for our large Kafka cluster, addressing complex issues, optimizing performance, and ensuring the reliability of our Kafka infrastructure. This role requires in-depth knowledge of Kafka and strong analytical skills.

Preferred Qualifications

  • 5 to 7 years of Industry experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 3 to 4 years of relevant experience
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Key Responsibilities

  • Provide advanced troubleshooting and resolution for Kafka-related issues escalated from L1 support.
  • Perform root cause analysis for recurring incidents and implement long-term solutions.
  • Optimize Kafka cluster performance, including tuning configurations and managing resource utilization.
  • Implement and manage Kafka security configurations, including SSL/TLS, Kerberos, and ACLs.
  • Collaborate with Kafka Architect and other team members to plan and execute cluster upgrades and scaling operations.
  • Develop and maintain operational scripts for automation and monitoring purposes.
  • Create and maintain comprehensive documentation for Kafka operations and support procedures.
  • Mentor and train L1 support staff to improve their troubleshooting skills and knowledge of Kafka.
  • Ensure compliance with service level agreements (SLAs) and operational best practices.
  • Participate in on-call rotation to provide 24×7 support coverage.

Requirements

  • Proven experience as a Kafka Administrator or in a similar role, with strong knowledge of Confluent Kafka.
  • Familiarity with containerization tools such as Docker and Kubernetes.
  • Experience with other messaging systems like RabbitMQ or ActiveMQ.
  • Understanding of microservices architecture and DevOps practices.
  • Proficiency in Linux system administration.
  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Kibana).
  • Strong scripting skills (e.g., Bash, Python) for automation and task management.
  • In-depth understanding of networking concepts and protocols.
  • Experience with Kafka security implementations (SSL/TLS, Kerberos).
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Ability to work in a 24×7 shift environment as part of an on-call rotation.

What’s In It For You?

  • Be a Thought Leader: Join Ashnik and seize the great opportunity to become a thought leader in the open-source world.
  • Our innovative projects and solutions allow you to contribute to the evolving tech landscape.
  • Multi-Technology Solutions: Unlike simply delivering products, you’ll be providing multi-technology solutions. This means
  • you get to work on diverse and exciting projects, expanding your skills and knowledge.
  • Collaboration with Pioneers: Work closely with the pioneers in the open-source industry.
  • You’ll have the chance to learn from the best and grow alongside experts in the field.
  • Digital Transformation Projects: Engage in digital transformation projects for fast-growing enterprise customers.
  • Your work will directly impact and drive their digital evolution.
  • Career Acceleration: At Ashnik, we offer the potential to accelerate your career, both internally and regionally.
  • As we expand our business, you’ll have opportunities for professional growth and development

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Benefits

We understand the importance of Team Members well-being and work-life balance. That’s
why we offer a range of benefits, including:

  • Comprehensive Medical Insurance: We’ve got your health covered with our comprehensive medical insurance plan.
  • Flexible Working Options: We promote work-life balance with flexible working options, allowing you to manage your professional and personal commitments effectively.
  • Continuous Training & Development: We value continuous learning and offer opportunities for professional growth through training and development programs.
  • 24×7 Team Assistance Program: Our team assistance program provides support when you need it, ensuring you have the resources to thrive.
  • Generous Parental and Family Leave: We recognize the importance of family and provide generous parental and family leave options.
  • Paid Medical and Annual Leaves: Enjoy paid medical and annual leaves to recharge and relax.
  • Reward and Recognition Program: Your hard work and dedication are acknowledged and rewarded through our recognition program.

About Us

Since our inception in 2009, Ashnik has consistently led the way in introducing advanced open-source technologies to the Southeast Asian and Indian markets. As a premier provider of enterprise open-source solutions, we are dedicated to empowering organizations around the globe to harness the power of open source for their digital transformation initiatives. We offer a comprehensive suite of Solutions, Services, Support, and Subscriptions across key technology domains including Unified Observability, Streaming Data Pipelines, Database Platforms, and Application Delivery Platforms.

Utilizing Machine Learning and AI, we develop innovative solutions that significantly impact enterprise growth. To date, over 300 leading global enterprises have benefited from our tailored offerings. We pride ourselves on partnering with foremost open source technology vendors, delivering solutions built on industry leading technologies such as PostgreSQL, Elastic, Kafka, Nginx, Kubernetes, Apache Spark, MongoDB, Yugabyte, and Ansible. At Ashnik, we are committed to empowering your business with pioneering solutions that drive success and transformation.