L1 Kafka Administrator

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

We are seeking a dedicated L1 Kafka Administrator to join our 24×7 managed services team. The ideal candidate will provide first-level support for large Kafka cluster, ensuring its smooth operation and addressing any issues promptly. This role requires a proactive individual with strong problem-solving skills and a keen interest in Kafka administration.

Preferred Qualifications

  • 4 to 5 years of Industry experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 2 to 3 years of relevant experience
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Key Responsibilities

  • Monitor Kafka clusters for performance, availability, and security.
  • Perform routine operational checks to ensure the health of Kafka brokers, topics, and partitions.
  • Respond to alerts and incidents, troubleshoot issues, and escalate to L2 support as needed.
  • Assist in the deployment and configuration of Kafka brokers and other components.
  • Maintain and update documentation related to Kafka operations and incident management.
  • Work closely with the L2 support team to understand ongoing issues and learn from resolutions.
  • Ensure compliance with service level agreements (SLAs) and operational processes.
  • Participate in shift rotations to provide 24×7 support coverage.
  • Provide initial triage and troubleshooting for Kafka-related issues and incidents.

Requirements

  • Basic understanding of Confluent Kafka architecture and its components.
  • Familiarity with Linux/Unix operating systems and basic system administration tasks.
  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Kibana).
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication and teamwork skills.
  • Willingness to work in a 24×7 shift environment, including nights, weekends, and holidays.
  • Experience with any messaging systems (e.g., RabbitMQ, ActiveMQ).
  • Basic knowledge of scripting languages (e.g., Bash, Python) for automation tasks.
  • Understanding of networking concepts and protocols.
  • Prior experience in a similar support role, preferably in a managed services environment.

What’s In It For You?

    • Be a Thought Leader: Join Ashnik and seize the great opportunity to become a thought leader in the open-source world.
    • Our innovative projects and solutions allow you to contribute to the evolving tech landscape.
    • Multi-Technology Solutions: Unlike simply delivering products, you’ll be providing multi-technology solutions. This means
    • you get to work on diverse and exciting projects, expanding your skills and knowledge.
    • Collaboration with Pioneers: Work closely with the pioneers in the open-source industry.
    • You’ll have the chance to learn from the best and grow alongside experts in the field.
    • Digital Transformation Projects: Engage in digital transformation projects for fast-growing enterprise customers.
    • Your work will directly impact and drive their digital evolution.
    • Career Acceleration: At Ashnik, we offer the potential to accelerate your career, both internally and regionally.
    • As we expand our business, you’ll have opportunities for professional growth and development

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Benefits

We understand the importance of Team Members well-being and work-life balance. That’s why we offer a range of benefits, including:

  • Comprehensive Medical Insurance: We’ve got your health covered with our comprehensive medical insurance plan.
  • Flexible Working Options: We promote work-life balance with flexible working options, allowing you to manage your professional and personal commitments effectively.
  • Continuous Training & Development: We value continuous learning and offer opportunities for professional growth through training and development programs.
  • 24×7 Team Assistance Program: Our team assistance program provides support when you need it, ensuring you have the resources to thrive.
  • Generous Parental and Family Leave: We recognize the importance of family and provide generous parental and family leave options.
  • Paid Medical and Annual Leaves: Enjoy paid medical and annual leaves to recharge and relax.
  • Reward and Recognition Program: Your hard work and dedication are acknowledged and rewarded through our recognition program.

About Us

Since our inception in 2009, Ashnik has consistently led the way in introducing advanced open-source technologies to the Southeast Asian and Indian markets. As a premier provider of enterprise open-source solutions, we are dedicated to empowering organizations around the globe to harness the power of open source for their digital transformation initiatives. We offer a comprehensive suite of Solutions, Services, Support, and Subscriptions across key technology domains including Unified Observability, Streaming Data Pipelines, Database Platforms, and Application Delivery Platforms.

Utilizing Machine Learning and AI, we develop innovative solutions that significantly impact enterprise growth. To date, over 300 leading global enterprises have benefited from our tailored offerings. We pride ourselves on partnering with foremost open source technology vendors, delivering solutions built on industry leading technologies such as PostgreSQL, Elastic, Kafka, Nginx, Kubernetes, Apache Spark, MongoDB, Yugabyte, and Ansible. At Ashnik, we are committed to empowering your business with pioneering solutions that drive success and transformation.